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  • How can I track my order?

Enter your tracking number (usually 13-digit alphanumeric code) in the form above and click "Track".


  • Where can I get my tracking number?

The tracking number gets available in your account within 1-7 days after the order is shipped. If you do not have a tracking number yet in your account, please wait a few days for the information to be updated.


  • The tracking number does not provide any information, what should I do?

You should wait. Updating information in the mail database in some cases can take up to 10 days. In case your parcel is not tracked after 10 days from the date you received the tracking number, please contact us, we will help you to solve this.


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